Monday, March 19, 2012

Bad Experience

Today was the ladies luncheon here at Coastal Oaks RV Resort. All the ladies go someplace and have lunch together once a month. This month we decided to have lunch in Fulton at Moon Dogs.  Moon Dogs isn’t a very big restaurant.
With that said, Dawn and I drove over on Friday afternoon to make sure they would be open on Monday. The hostess said she thought they would be open. Dawn asked if the girl could find out for sure because we had approximately sixteen ladies that would be coming for lunch. Another girl came over to the hostess stand and the hostess asks her if they would be open on Monday. Dawn explained that she just needed to make sure they would be open on Monday because we had a large group of ladies coming for lunch.

At that point, the second girl told Dawn with a snappy attitude that they would be open and do not take reservations.  Dawn said she wasn’t there to make reservations. She was there to make sure they would be open on Monday because no one answered the phone when she called an hour earlier.

Anyway, we went back to the park and told everyone that we would be having lunch on Monday at Moon Dogs.

Monday everyone loaded up into five vehicles and drove over to Moon Dogs for lunch. After everyone pulled into the parking lot and starting getting out of the vehicles, I noticed a man coming out of the back door of the restaurant waving his arms over his head yelling something in our direction. Dawn walked over to see what he was saying. He yelled out that they were closed. Dawn told him that we had driven over on Friday to make sure they would be open for our luncheon. With a hateful attitude he told her that his restaurant was closed for cleaning. He said that he had been extremely busy serving about 700 people the last few days and needed to close for cleaning. Dawn told him that was fine but someone should have told her that on Friday. He told her that he didn’t know who told her that they would be open. Dawn described the girls to him and he told her he didn’t know why they told her they would be open. He then walked away.

Everyone loaded back up into the vehicles and drove down the street to Hammerheads.

They were very friendly and accommodating. We had a very good lunch and our waitress was great.

Even though we had a large party our waitress was friendly and got every ones order right and she had a smile on her face. 

Needless to say she received an extremely generous TIP.

Lesson learned today, everyone in our party said they would not be visiting Moon Dogs anytime soon if ever again.